Frequently Asked Questions
Everything you need to know about our premium olive oils and artisanal pantry staples.
How should I store my olive oil to maintain freshness?
To preserve the flavor and health benefits, store your olive oil in a cool, dark place away from heat sources like the stove. Ensure the cap is tightly sealed after each use.
What is the difference between 'Extra Virgin' and regular olive oil?
Extra Virgin Olive Oil is the highest quality grade, extracted using natural cold-pressing methods without chemicals or heat. This process preserves the natural antioxidants and provides a superior flavor profile.
How long does a bottle of Stonehouse Olive Oil last?
Unopened bottles remain fresh for up to two years from the harvest date. Once opened, we recommend consuming the oil within 3 to 6 months for the best taste and nutritional value.
What is your shipping policy for fragile glass bottles?
We take great care in packaging. All orders are shipped using eco-friendly, shock-absorbent materials to ensure your bottles arrive safely. Most orders ship within 1-2 business days via UPS or USPS.
Do you offer returns or replacements for damaged items?
Yes. If your order arrives damaged or if there is an issue with the quality, please contact our support team within 14 days of delivery for a full replacement or refund.
Are your olive oils organic and non-GMO?
Yes, we prioritize sustainable farming practices. Our oils are non-GMO, and many of our selections are certified organic, sourced from family-owned groves that respect the environment.